What is cost for golf? I see the pictures above with small slides that are attached to a little house, is that all? My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. Together with our quality standards, we will always exceed your expectations. Most of our time was at the newer pools near the beach. That was another complaint on TripAdvisor by non Diamond Elites. thanks for your review. Review tags are currently only available for English language reviews. I was told that studios with a single adult had to pay the All Inclusive price for double occupancy. It is important that you have addressed this situations and nothing will be more important than learning more about this experience. Do you have any info on how you get the diamond access? However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? We spent most of our time at this pool, which is located near the beach. Seriously, its some of the nicest sand you will ever sink your toes into. Helmets are also provided. You will live in bathing suits and coverups for the most part! Thank you!! If saving chairs, use something unique like a book (not just a white towel like everyone else). Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. You can see the top of the water slides in the distance. Our boys were mesmerized. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. Travelled during spring break (near full capacity), two adults, two kids. Weve heard the steakhouse is harder to get in. No, we didnt find the size to be overwhelming. Is it the one between the Olympic pool and the half moon pool? Not as big as the Water Park at The Grand, but still pretty cool. So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. There is a kids area thats unparented for older kids. In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. You can see the planes flying in the distance, but its not annoying. Cov 19 did limit some events. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Its not cheap, but you get a lot for your money. Great review! Did you swim with the dolphins on site? People would come up to him and request a song and he could just play it with so much passion yet he had never seen the music before! Thanks for your review. I would maybe ask them ahead of time, or check at the front desk and ask. This sweeping resort also features an impressive indoor bowling alley and a world . All I could get were studios. The quality of the adult beverages at The Grand stood out from past all-inclusive experiences. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. Youre going to have a great time. How much was the cost of everything that wasnt included? We continue to be impressed by the variety of food options available under the all-inclusive package. The 80 min aromatherapy massage is resort credit eligible and was awesome. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor This is an exclusive section of the Moon Palace Resort. Thanks for the thoroughness of this. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. There are no annoying towel cards required. Similar food to the Steakhouse, but no reservation required. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Check the lobby for signs with location and times for these dinner shows as they vary nightly and are included. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. Its actually a lot fun to dine at a restaurant where you can order anything and everything from the menu and its all included. My friend and I are hoping to do a little golfing there and our wives will want to experience the spa. Long-term Palace members with our first visit to The Grand. Hi Patricia! By booking the Grand, you also have access to Nizuc so you cant go wrong. It was nice that we didnt have to make any tough decisions. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. What is your opinion on the Grand vs the other Moon Resorts? This is the seafood fettuccine with black ink pasta. Sunrise, Nizuc and Grand. We are considering here for our family Gabino plays from his soul. Assortment of fresh artisan cheese, fruit and nuts. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. The beds, pillow and linen are very comfortable. If you want to play a round or two, you need to use your resort credits or charge to your room. This is the adult only pool at the Grand at Moon Palace. We were very impressed by the spread. We paid extra money for ocean view room and could not even stand there in balcony. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. Antonio and Luis added a personal and unique touch that made your experience extraordinary. We ate lunch at Habibi Lebanase Restauranton our second day. We just got back from this amazing resort! Also do not overpack!!! How much is it per day for all inclusive for 2 adults? Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? We did spend a few evenings walking on the beach and it was fine. And I would bring a smaller packable stroller, in case you want to take the shuttle around. Plus the extra $4634 for the 2 singles in studios. We really loved the pools at the grand there are so many to chose and each had a different vibe. To be honest, we didnt notice. The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. The Grand offers so much that you might not want to leave the resort. 2. Also the ride to the Beach Palace, can u pay for it with the credits? Then you dip the meat in one of three sauces. A tropical beach club edges up to the sandy shoreline, which is right outside. The grand will be hosting many music festivals. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. Over 8 can come and go as they please. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. Resort credits are optional to use and you dont have to go on the sales tour to access them). Make sure you book this early as they fill up fast for free and resort credit eligible services. The desserts at the buffets are incredible. Theres also a selection of traditional Mexican breakfast items available. Glad you found it useful! We slept well during our stay. We were at the grand in dec 2020 for a week. The fresh pasta we ate atTavola was fantastic. I stayed at Moon Palace Golf & Spa around 10-12 years ago, in fact it could have been longer. Totally wonderful. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. We loved our evening here. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Then we took the boat to Mexico and got a real taste of the city!! We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. What view is better, to garden or resort? We are so excited about our trip now! It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Hi! Theres no charge to leave your kids who are 4 and above at the kids club. . Was the dress code of long pants for men enforced at dinner?lynn. Or has Moon Palace Golf & Spa been renamed The Grand ? This boy loves meat on a stick. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Lots of chairs on the beach and always available. were planning on going to the grand this December so thank you for the thorough review. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! This may have been one of our favourite bowls of ceviche ever! Its really easy to travel between the resorts. Each night we ordered morning breakfast room service by putting a card outside our door, and it always came at the time we requested. I may have come back to this plate a few times. I have a ZOOM meeting which cant be missed. I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. . This is Los Tacos restaurant. Even the fancy gelato bar? Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. Foods were good, pastries were amazing. We thank you for your support. Fresh fish at the main buffet in the Lobby building. So cute. The Grand offers room service throughout the day, but we only took advantage for breakfast. Every pool is full service and theres usually a bar nearby. Thank You for the great pictures! Doh! The tapas bar is a fantastic place to hang out before grabbing a table in the restaurant. This is the Diamond Elite Pool. Thanks for your review. Did you feel this way or was it just a minor inconvenience? Its a spacious room with two double beds and a huge jacuzzi. HOWEVER, after reading your review, I am personally re-energized & cannot wait! Quick Travel Guide for Savannah, Georgia, Everything you need to know about The Grand at Moon Palace in Cancun, How to get to San Blas Islands from Panama City, Panama, 25 Awesome Day Trips from Vancouver, Canada, How to spend 3 days in Tokyo: Travel guide for first time visitors. Being parents of a boy with allergies, this made us feel very good. Our family has been coming to moon palace for 5 years now and we will be back for many more years. We appreciate your comments as it will help us to double efforts to provide better communication of our resort to our guests. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. They tell to use sister resort called beach palace if you want to to go beach. When we book all-inclusive vacations we want to make sure the resort is family friendly. But this time were bringing the kids. They will also like the shows in the evenings. Language: English. Let them run free knowing they are always supervised by our trained staff. Bikes and scooters of all sizes are available to use at no extra charge. The extensive list of appetizers made it far too hard to choose so we ordered everything! Share your feedback in the comments section below. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! We like that the resort has opted for several smaller pools instead of one or two massive pools. 1. There are so many options to choose from, including salads, seafood, sushi, Mexican dishes and a wide selection of decadent desserts. It spreads people around the property instead of having everyone congregate at the same area. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. If so how was your experience with this. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. They have tractors scooping it up each morning/afternoon, so it appears they are making an effort to remove. You pay 35 dollars each way by taxi to go there. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. I am planning a trip there with my family for Christmas 2019. Thanks again for everything! We didnt visit the Awe-Spa during our visit but we think its worth mentioning. We did visit the kids pool at sunrise and it was fun. Spa - the spa is absolutely amazing. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. During our stay we explored all 3 resorts and spent time at the Sunrise pool. Travelled during spring break (near full capacity), two adults, two kids. Thanks again. Thank! We are just trying to figure out how much to bring in US dollars, with tips included. Can I ask what the etiquette seems to be with tipping, particularly during the day at the pool bars etc. And beautiful family! We are going in April with 4 and almost 6 year olds. Dolma appetizer meat and rice wrapped in grape leaves. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. We felt safe, pampered and entertained throughout our visit. Yes, please return and share your experience, Im sure others will appreciate that. Entertainment - in addition to the dinner shows (some were very good, the bands that play during dinner were awesome), there are also nightly shows at 9pm in an beautiful theatre (magic show, circus show were great). Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. 3. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Can you share the more popular ones? Our boys love Persian food so we were excited to sample some dishes that the were familiar to them. 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The beach eligible and was awesome my friend and i would maybe ask them of...
