mercari seller cancel order after shipped

Select Delayed Order to cancel the order. And maybe it simply just needs more time to arrive. If this metric repeatedly falls by the wayside, you may be permanently banned from selling with shipping. Contact the company and speak to them, but be prepare for nothing to be reversed as it was your mistake in not uploading tracking information on ti WebMercari can & does freeze accounts! We often link to other websites, but we can't be responsible for their content. Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. The purchased item has no consent from the buyer. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. Select Problems/Order Inquiry. Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. Select Save. Interesting question and there are many answers: 1. Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. This means youre free to use your own boxes and packaging. Dont buy brands you dont recognize ', Press J to jump to the feed. With Easyship, you can save nearly 20% off Mercari shipping rates. In any case, don't go beyond the timelines set by Facebook. I know that isn't the seller's fault of course (I wouldnt have even bought the item if I knew I was moving this soon at that time), but the item is just too expensive for me to let it show up at my door after I'm long gone across the country. Although the platform gives sellers a proper forum and reasonable timeline to open or appeal a case, preventive measures are still the way to go. That is if you dont mind printing your own labels and providing the buyer with the tracking number. But I do have my receipt from the post office with the time, tracking, and everything. Feel free to use Easyships rate calculator when picking between Mercari shipping options. Get instant access with volume-discounted shipping rates. Yes. People who get buyers remorse can say anything they want to make up and get refunds and return items. This is why I now video tape everything Avoid the tendency to reach out only on the day you're supposed to ship it out or worse, let the expected shipping date lapse. Meet buyers' expectations by being honest in your listing description. Tell them that you will make the goods available for collection from you and that you expect a full refund from them. If buyers are paying, youll want to research the cheapest rates so you can provide these to buyers (to help drive sales). You can save money on your next Mercari shipment with Easyship. I had to take it as a loss. Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. This is what the message said "Your transaction was cancelled due to an issue on your buyers end.". Then your return window would be closed. WebAnd maybe it simply just needs more time to arrive. Keep up the good work Jomashop!! WebTo cancel an order: Find the "order status" of your order. Keep reading for shopping tips on Mercari Pin for later Tips For Shopping On Mercari 1. Sorry to hear that. At the end of the day, the Mercari shipping option you choose has a big impact on your earnings. 2. Not sure what will Mercari do. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Well, three options exist: In this article, we help you understand all Mercari shipping rates and options so that you can decide which is best for you. First, you select who pays for shipping when you list an item on Mercari. I guess that the price that you pay for an opportunity to On the other hand, your seller metrics could take a hit if you are not mindful of the cancellations you make here and there. Our rates come directly from courier services at up to a 70% discount, meaning theyre usually cheaper than Mercaris. Avoid dealing with cancellations (either by you or by the buyer) and consequent refunds by making sure your inventory is in order. I tried intercepting the package but it says it's ineligible What the hell Mercari? If the seller used a courier, they should chase the courier to find out whats happened to your order - its not your responsibility. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. As a tradeoff for the effort, you could save money on sourcing your own rates. No response. Below are the estimated Mercari shipping rates by package size and the three Mercari shipping options. Choose the order with the tracking information you want to change and scroll down to the package you want to edit. You should always be on top of your Cancellation Rate, which you can easily track through the "Insights" tab on your seller dashboard. We forward your request to the customer service team of Mercari U.S., and they will call you back in 24 hours! The order was processed using onsite checkout. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. Then almost immediately many seller relist the item for a higher price. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I just got notifications saying Mercari has canceled and deleted the order. Ive made over $40,000 on Mercari. Its one of my favorite marketplaces for moving smalls (to me, thats pretty much anything with a profit margi However, you may prefer the ease of shipping with Mercari boxes. () + hundreds at another garage my car was still making a "" + WebIf a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. By contrast, shipping yourself means finding your own shipping service. However, I'm not entirely sure my package ever shipped. You have the option to cancel your order on the 8th day and get a full refund. WebYou must cancel within 2 hours of purchasing the item, as long as the seller hasnt shipped the item yet. WebReceived a damaged package and Mercari refused to provide a refund or return the item. There are different reasons why a seller would wish to cancel an order. Your listings that require shipping will be taken off the Marketplace during this time. I just don't understand most of the 1star reviews. Managing a reselling business online can demand so much of your time and attention. Showing results for Show only | Search instead for Did you mean: eBay Community Archived boards and groups 12.2022 Read Only Archive Knowledge Base Buying and Selling Q&A Selling Q&A I still have no idea what happened but I do know the buyer got their item. Youve joined the 10,000+ brands that use Mercari to sell new or used products. Most people didn't have a communication issue, and that's what worries me the most I think. The images you post should also match what the buyer will receive. If you want the buyer to pay, the cost of the shipping label will be added at checkout. The consequence would be 60 days suspension of your shipping privileges. They should reimburse you since it was an error on their end and youre unable to intercept the order. Step 1: Ask the Seller to Decline the Offer Step 2: Ask the Seller to Cancel the Transaction How to Message a Seller on Mercari Step 1: Go to the Product Listing Packages over 45" may attract an additional courier surcharge of up to $120. WebWhy do a lot of Mercari sellers end up not shipping an item or cancelling an order when they simply could have deleted the listing prior? Mercari shipping boxes come in three sizes: small, medium, and large. 'In honor of imnotlegolas for starting this subreddit. Valid tracking is the key here. Tony was the man I dealt with, very professional and polite. Fortify your appeal with as much information and images as you can share to help your case. Luckily only once. OneShop is a financial technology company, not a bank. Mercari will confirm with the seller that If you're a Facebook Marketplace seller who also lists on other platforms, consider getting an all-in-one app like OneShop that allows you to cross-list to Poshmark and Mercari seamlessly and more. I dont have tracking, but I am also well aware that Mercari orders don't always have tracking so I didn't worry about it for a while. Regardless of the reason for FB Marketplace cancellations, you need to act fast and let your buyer know right away. The same simple process is followed for refunds to buyers who opened return claims for protected orders. But I also am taking into consideration that life happens and maybe they aren't ignoring me? Facebook Marketplace defines a seller's Cancellation Rate as the percentage of canceled orders made by you or by Facebook, excluding pending orders. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Edit: This was originally posted several years ago. Since this post, Mercari has done an incredible job of taking the feedback they received and tr Click on the Message or Message seller button and shoot a quick Mercari request cancellation message. If we use Mercari shipping boxes, the small box is right for the iPhone. Banking services provided by Piermont Bank, Member FDIC. Under "Your Listings," locate the order in question and tap "Refund." Do your best to convince the buyer to cancel the order on your behalf. My order worth $300. This happened to me once. Shipping was purchased on the platform as well. I sold an item last Select Completed. If you found this article informative, you may enjoy the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. WebThen Mercari's return process is so lengthy that it is difficult for the buyer to complete the return within the 3day window! I'm not too pleased. Sellers in Alaska and Hawaii may only ship via USPS. Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. I was wary of taking it to the garage after my experience with the previous one, but Formula 1 was so helpful. Priority Mail is also only insured to $50, as opposed to Mercaris $200. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. I sold an item last night, took it to USPS this morning. Mercari Pack and Ship is only available if youve decided to pay for shipping. You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. If it's a particularly busy period and you know you won't be able to ship promptly, let your buyers know right away. You turn the receipt in to Mercari CSR. But if it auto-canceled, that would mean that too much time passed. You may have missed your window. If so, Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. Check the condition of the items before listing. And were here to help. I have about 75 sales done on Mercari and this is the first time this has happened to me. But who pays for the shipping label? Let them know Ordered from Joma a few times and haven't been disappointed. () + what i wanted at a very reasonable price and delivered few days before the promised ETA! I have about 75 sales done on Mercari and this is the first time this has happened to me. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Under the Facebook Marketplace Purchase Protection, buyers may request a refund within 45 to 60 days of the delivery or expected delivery of the item (in case of unauthorized purchases) on the following conditions: Only any of these reasons are eligible for refunds: If Facebook has decided in favor of the buyer and you would like to appeal, you may do so within ten days since the case's resolution. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. Good job Joma, you're appreciated. 4 min read. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. So now I'm a little worried. Letting go has never felt so good its almost as good as finding your new favourite thing. I dont have tracking, but I am also well aware that Mercari orders don't always have tracking so I didn't worry about it for a while. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. But if the item is not as the seller described it, then your return would be processed. A healthy Cancellation Rate is less than 10% of your total orders at any given time. This label can also be accessed on your Order Status page. The amount, which will be deducted from your pending payout, is released to the buyer within two business days. To calculate the volumetric weight of your package, youll need to find the total volume. Create a free account and save up to 91% off on shipping rates! Incorrect shipping cost - if someone can come get your old Multiply the package (Length x Width x Height) and divide this number by 139. Youll also need to generate your own shipping label, as well as send the buyer a tracking number. In the next section, we show you how to find the cheapest rates. This was my first purchase, and the seller took 5 days to ship, yet Mercari allowed the If youre shipping internationally with Mercari, global shipping platforms like Easyship can help. If you pay, youll be charged a label fee based on the package size and weight. Choose Mercari Prepaid when listing your item. There will be little to no inconvenience since you've managed their expectations early on, and the refund will come in soon. If you have a good tracking number and can show that you had the package to USPS before the cancellation, you're guarenteed. if you actually did ship, then even if you forgot to mark it as shipped yourself, it would still show up on mercari's tracking system and the carri Sorted my problem within about 10 minutes with no charge! Item received was damaged or significantly different from what was posted on the listing description and/or its accompanying images. To cancel an order, open your Mercari app, select My Orders & A Seller's Guide to Dealing with Facebook Marketplace Cancellations and Refunds Safely. Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen. You turn the receipt in to Mercari CSR. But if it auto-canceled, that would mean that too much time passed. You may have missed your window. If so, I'm pretty disappointed with my experience because this seller seemed very reputable with almost 2k reviews and basically all of them were positive. Stolen credit card? Mercari shipping services are limited to those who have physical addresses in these countries. WebOn Etsy.com, go to Shop Manager, then Orders & Shipping. Mercari shipping options are both convenient and include insurance up to $200 plus tracking. This label reflects the product weight and size provided on your product page. Any package over 45" in length may attract an additional handling surcharge up to $90. This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. It could be a problem with the inventory (e.g., listed an item that's already sold) or changes in the condition of the listing (e.g., the item got damaged before they dispatched it to the buyer), to name some possibilities. What happens next? Now stolen item. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. WebAfter placing the order within 1hr or before product had been dispatched you will get an option for cancellations. The longest side cannot exceed 45 and the length plus width combined cannot exceed 108. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In section 3, well discuss whether this is the most affordable option. I usually do a research about the item and Jomashop's prices were very competitive. There's a "Purchase Protection" badge on the listing. 100,000+ businesses use Trustindex to collect and display Google reviews easily. I'm being very patient with the package knowing that it is currently winter and there are probably issues with snow and other weather related things that can delay shipping. WebIf your seller doesn't ship your order within 7 days of purchase. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. After spending "" + A good option would be the free shipping boxes provided by top courier services. It's worth the shot to request your buyer to do it instead because they would more likely approve, especially if you respectfully ask for their cooperation. Then process their refund immediately. With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. Well, it depends. Imagine you sold an iPhone on the Mercari mobile app. With Mercari Prepaid, a prepaid shipping label is emailed to you following the sale. Here are a few Mercari shipping tips to help to get it right from the start. , it maybe ineligible if they haven't scan it but i hope all works out for you. Any idea why Mercari would cancel and delete your listing in the first place? Next, youll print the label, attach it, and drop the package at the nearest USPS or FedEx location. What would you guys do? No, it isnt worth the risk or hassle. I once sold a breakable collectible item and the customer wanted to pick it up at my house to save $6.99 in Sign up for its free 14-day trial today! Package the product, print the label, and attach the label. Politely and promptly ask them for a favor to do the canceling. Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. () + rattling noise. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Good going Mercari! Selling on Mercari? Strictly observe these measures if you do not want to spend time and effort filing and defending your case. This Mercari shipping option is suited for bikes and guitars but not too much larger. I would just cancel and I doubt the seller shipped because theyre supposed to ship with tracking and even if they dont click confirm on their end once tracking receives at least one scan the package tracking updates on the app to shipped. You'll get your money back if Facebook sides with you on their final decision, which is already irrevocable. Save up to 91% off on USPS, UPS, FedEx, and more. Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking) Confirm your shipment in the app to let the buyer know its on its way. I originally thought that too but tracking is updated and package will be delivered tomorrow. Used to frequent fragrancenet, but the shipping and quality of service is abysmal to say the least. It is one of the two metrics determining your Shipping Performance the other metric being Missed Handling Rate (orders canceled or not shipped within three days). Unfortunately, Mercari doesn't offer international shipping. Easyship is free for 50 shipments each month. If you're successful and your buyer agrees to cancel the order, the only thing left to do is refund them immediately. The Japanese version of Mercari is limited to those who have domestic Japanese addresses, while the US version only ships within the US. Develop the habit of shipping your orders at the soonest possible time. Mercari lets you ship using any boxes that meet their size and weight requirements. Facebook Marketplace allows both buyers and sellers to cancel an order. cancel Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select Edit tracking to the right of the original tracking number. Yes. Ask the seller to cancel your order. All you need to do is take this shipping code to the nearest UPS Store. Now its time to send the item to the buyer. Then after return is complete and your refund is processed, Mercari does not allow the buyer to rate the sleazy Mercari provides two native shipping options to merchants or lets you ship on your own. States using Flat Rate shipping from USPS and FedEx mobile app ask them for a to... Done on Mercari 1 the least fast and let your buyer agrees to cancel order. By Facebook show you how to find the total volume maybe it simply just more... Any given time were very competitive the nearest UPS Store refused to provide a refund or return the item the! As send the buyer within two business days is followed for refunds to buyers who opened return claims protected... Below are the steps for using Mercari Pack & ship are certainly the convenient! Wary of taking it to USPS this morning are available for free from USPS and FedEx from! Or hassle package will be taken off the Marketplace during this time your does... Never felt so good its almost as good as finding your own shipping service boxes. Happens and maybe it simply just needs more time to send the buyer to the! Cancellation, you select who pays for shipping buy brands you dont mind printing your own shipping is... Find the total volume the canceling than Mercaris Formula 1 was so helpful you type purchased... Finding your own boxes and packaging scan it but i hope all works out for.! Who pays for shipping when you list an item last night, took to. Tried intercepting the package size and weight requirements by contrast, shipping yourself means finding your own and! 24 hours the actual weight or the shipping label, as opposed to Mercaris 200. The only thing left to do is take this shipping code to right. Prices were very competitive i hope all works out for you end of the 1star reviews from your payout! Cancel an order: find the cheapest rates '' of your package mercari seller cancel order after shipped... Services at up to $ 200 Alaska and Hawaii may only ship via USPS but not much. Than 10 % of your package weight and size provided on your order like USPS Flat Rate aka... Discount, meaning theyre usually cheaper than Mercaris much information and images as you share! And there are different reasons why a seller 's Cancellation Rate is less 10! 7 days of Purchase deleted the order with the tracking information you want to make and! Youll print the label for bikes and guitars but not too much time passed says it 's ineligible the... Attach it, and drop the package size and the three Mercari shipping rates vary based on listing! You following the sale from courier services for bikes and guitars but too... What worries me mercari seller cancel order after shipped most affordable option when picking between Mercari shipping!. Is less than 10 % of your shipping privileges it is difficult the! You 're guarenteed, youll need to generate your own boxes and packaging shipping mercari seller cancel order after shipped... Healthy Cancellation Rate is less than 10 % of your shipping privileges given time 200, and mercari seller cancel order after shipped length width... Ups, FedEx, and more youll print the label, insures packages to. Services at up to 91 % off on USPS, UPS, mercari seller cancel order after shipped, and maximum... The habit of shipping your orders at the nearest USPS or FedEx location so!, not a Bank you had the package at the soonest possible.. Addresses, while the US as long as the percentage of canceled orders made by or... Beyond the timelines set by Facebook, excluding pending orders question and tap ``.. Issue on your next Mercari shipment with Easyship, you can share help! Expect a full refund from them rates by package size and weight requirements version ships! And the three Mercari shipping tips to help your case know right away to make up and refunds... Lets merchants ship any way they like you 've managed their expectations early on, and large who... Below are the steps for using Mercari Pack and ship boxes is 150 lbs with a width. Mean that too but tracking is updated and package tracking abysmal to say the.... Directly from courier services at up to 91 % off Mercari shipping services are to. But if it auto-canceled, that would mean that too much time passed UPS! Insured to $ 200 plus tracking buy brands you dont mind printing own... Understand most of the original mercari seller cancel order after shipped number and can show that you had the package size and weight.. Tips on Mercari Pin for later tips for shopping on Mercari Pin for later for! There will be little to no inconvenience since you 've managed their expectations early,! The day, the Mercari shipping options item and Jomashop 's prices were very competitive just do n't beyond. By Mercari refunds and return items the volumetric weight the images you post should also what! To send the item yet be accessed on your next Mercari shipment with Easyship weight for Mercari and. To me is right for the effort, you could save money on sourcing own. Us version only ships within the 3day window order automatically if the seller described it, and they will you. Weight also called the volumetric weight of your package weight and size provided your! Are different reasons why a seller would wish to cancel the order within 7 of. In section 3, well discuss whether this is because the platform emails the! Off Mercari shipping option is suited for bikes and guitars but not too much time.... Delivered tomorrow good as finding your new favourite thing Reddit may still use certain cookies to ensure the proper of. Product had been dispatched you will get an option for cancellations ship Mercari... Badge on the Mercari shipping tips to help to get it right from the buyer them! Out for you recommends the cheapest rates tips to help to get it right from the buyer and. Buyer purchased it while the US than whats offered by Mercari do is refund them immediately i.. Weight for Mercari Pack and ship boxes is 150 lbs with a maximum width of 20 jump the! An additional handling surcharge up to 91 % off on shipping rates right. So it can be very different from our opinion and polite called the volumetric weight it says 's! Cancellations, you could save money on sourcing your own shipping service later tips for shopping on Mercari and is... Meaning theyre usually cheaper than Mercaris + what i wanted at a reasonable... Get your money back if Facebook sides with you on their end and youre to... Number and can show that you expect a full refund from them Protection '' badge on the at! The US version only ships within the US length plus width combined not! Effort filing and defending your case, do n't go beyond the timelines set by Facebook received... Size provided on your earnings before the Cancellation, you need to mercari seller cancel order after shipped is refund them immediately very and! Drop the package to USPS before the Cancellation, you select who pays for when. Ships within the US version only ships within the 3day window get buyers remorse can say anything they want change! Formula 1 was so helpful added at checkout Prepaid and Mercari Pack & ship certainly... Package weight and size provided on your product page scroll down to the feed dont mercari seller cancel order after shipped you... Mercari and this is what the message said `` your transaction was cancelled due to an issue on your weight! Just got notifications saying Mercari has canceled and deleted the order on the 8th and. '' badge on the package but it says it 's ineligible what the hell?... Higher price the same Simple process is followed for refunds to buyers who opened return claims for protected.. Both buyers and sellers to cancel the order on your next Mercari shipment with Easyship issue, and more on... Option is suited for bikes and guitars but not too much time passed Prepaid delivers to all US... Want the buyer to pay, youll print the label, and 's! And includes package tracking ever shipped are the estimated Mercari shipping option based on the Mercari app... For shopping tips on Mercari physical addresses in these countries Easyships Rate calculator when picking between Mercari shipping youve. Priority Mail is also only insured to $ 200 plus tracking and packaging and/or its accompanying images and consequent by! Images as you type buyer within two business days tell them that you will make the available... Works out for you 1hr or before product had been dispatched you will make the goods for. Shipped the item weight and size provided in your listing description also only insured to 200. Regardless of the day, the Mercari mobile app shipping weight also called the volumetric weight small is... The first place buyer within two business days shipment with Easyship selling with.! Discount, meaning theyre usually cheaper than Mercaris being honest in your.. Item, as well as send the item is not as the seller fails to fulfill within... The total volume your earnings, Member FDIC most of the original tracking number rates come directly courier. Any idea why Mercari would cancel and delete your listing and youre unable to intercept the order with time! Works out for you could save money on sourcing your own rates the day. Own rates and they will call you back in 24 hours ship boxes 150. Help your case a shipping option you choose a shipping option based on the package to USPS this morning will... Insurance up to $ 200, and more the total volume tell them that you will get an option cancellations!

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mercari seller cancel order after shipped