However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Apparently You now have to pay 4.99 a month. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Select. Select,Continueto continue ahead. 1. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Go down to Settings but dont press select. Power OFF your Sky box using its physical power button. 2. I am having exactly the same issue since yesterday morning. Will try firestock later. Wait for the Discovery Plus on your Sky Q to activate. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Weve been having issues and found the above, the link worked for us. 4. But of course, to check whether or not you meet this standard. You can move to the next troubleshooting step in this article. Have te installed the new app on tablet and tv but still says not available through partner. Is this your 1st time trying to use Discovery Plus on your Sky Q? Like whats currently happening with your Discovery Plus app. You need to be either a Sky Q, Sky Glass or Sky Stream customer. And for the Sky welcome channel to appear on your TV. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. While unplugged, press its physical power button for 30 seconds. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". The above guide helps you with Discovery Plus Sky Q activation. . Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Tried it today and sane issue persists. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". A place to discuss the discovery+ streaming service! thanks Report post Post 1 of 5 1. You can continue using your account - and you can now watch sports too. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. 3. You can check your internet connection usingFast.com. Outdated systems are more likely to crash and have bugs. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Because while devices like your Sky Q box can indeed work for long hours with no issues. Put the onus on discovery to sort it out. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! So prepare a phone or a computer and just follow along with these. Once the website loads, tap the GO option in the middle of your screen. 4. Press and hold the power button for a minute. P.S. On your Sky device, go to apps and open the discovery+ app. Another troubleshooting step to follow is to power cycle your TV. How you can activate this streaming platform using your Sky Q account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wondered why it was asking me to activate on sky q. Confirm your discovery+ subscription through Sky Marketplace. Now, download and install all the updates available here. Now, check if you can stream on your Discovery Plus app again. If you think about it, your TV is also running its own system, separate from your Sky Q. After doing so, you will be headed to the Sky website. Turn your TV or projector back on. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. If there is an issue with your network, contact your ISP to fix it. We recommend starting with method 1 and working your way down completing all the methods if issues continue. Connect it to the same network your TV uses. Press Home on your Sky remote and then select Settings. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Connect to a different network if you still face issues with it. On the next page, select the option forContinue. If you are facing issues with it, you should try updating your Sky Q box. Head to theSettingsof your Sky Q Box. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Tap the login option and wait for a pairing code to appear on your TV. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Select Network and ensure that you have a strong internet connection. Browse or search to find help, or start a new discussion on Community. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Unplug your router for 60 seconds and plug it back again (power cycling). After logging in, head to this pairing page . Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Now, you will see a 6-digit code on your Sky Q Code. Disable the ad-blocker or any other browser . Once done, turn ON the TV and the Sky Q box. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. But their website states that youll get a response within 2-4 hours of sending a help request. Let me explain. Browse or search to find help, or start a new discussion on Community. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. If you notice youre NOT connected to your Wi-Fi, be sure to connect. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Want to know more about this website and me? It might be the reason why your Discovery Plus isnt working. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Now, plug in the TV to the power source again. You have only addressed specifically "access discovery+ through the Sky Q app". So even if Discovery Plus is indeed down right now. ), Wait for the on-screen instructions to disappear, then press. After doing so, you will be headed to the Sky website. Firstly you should ensure that you have activated Discovery Plus on Sky Q. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. And as a result, itll allow your device to stop any of its activities or tasks and rest. Restart your router if the internet is still slow. You have entered an incorrect email address! Need a refresher on how you can do this process? We keep your data private and share your data only with third parties that make this service possible. So dont worry if you only see a QR code when clicking Discovery Plus. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. First, you should remove all pairing information from the remote control. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Discovery. Head to theAppsmenu on your Sky Q box. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Note: This process will work regardless of the model or brand of your TV. Its time to contact your service provider. Go restart your router by unplugging it and plugging it back in again after a minute or two. Restart your device and/or reset the router. You need to know how fast your Internet is 1st. Now, you will see a 6-digit code on your Sky Q Code. Turn off your Sky box directly at the mains. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Can anybody help me? Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Did you know that, like your device, streaming platforms can also crash? Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Go to the apps rail, select discovery+, and then select Sign In. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? To check the servers of Discovery Plus, you can use Downdetector. Press the Services button on your remote and then the 4 & 6 buttons. You can only log in to Discovery Plus with the help of a mobile device or a PC. You can move to the next troubleshooting step in this article. Outdated systems are more likely to crash and have bugs. You will see a 6-digit pairing code on your Sky Q box. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Ensure that your device is connected to a stable Wifi. Now, choose the option forUpgrade Now. If the internet is stable, it is not the reason for facing this issue. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Eurosport 1&2 now appearing under channels in app on sky. Your TV itself may be the 1 having software or firmware problems. Rather they rewriting the scenario i include email flow, appologies for long post. Press and hold the power button for a minute. 2021 Discovery or its subsidiaries and affiliates. You will be given a QR code and scanned with your phones camera. Login in with your Sky account on the page. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Hover over settings. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. You can check your internet connection usingFast.com. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Go run an Internet speed test to see how you're standing. Alternatively, you can directly go to the, Next, log in to your Sky account. From the hidden menu, scroll down and click refresh apps. So if its been more than a month since you updated your Sky Q system. (EASY FIX! No problem. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Firstly, switch off your Sky Q box as well as your TV. Because see, as humans, we need ample rest to work and think efficiently. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. 4. Plug your TV into its power source again. Sky needs to contact Discovery +. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. See, even the most advanced components of technology have their limits. Disney+ has 24 hour customer service via phone or live chat. Method 3: Refresh Your Disney Plus App. Here, selectSystem Infoand then selectSoftware Version. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Now, on your phone or computer: 5. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. I know easy workarounds to fix this problem. I have the same issue. Those with the TV Essentials pack cant get this offer. Usually, people think that technological devices can work nonstop without pausing. Note: Discovery Plus doesnt have a phone number you can call for assistance. If the servers are down, then Discovery Plus may not work on Sky Q. Registered in England. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Been having same issue since last year's free year subscription ended and the new one started. Input the code you see on your TV to the website. An outdated system can also make apps, like your Discovery Plus, crash. See, this process will completely drain the energy from your TV. See, Discovery Plus has specific minimum Internet speed standards. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Create an account to follow your favorite communities and start taking part in conversations. However, not to worry. 7 straightforward solutions to fix this problem. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. You need a stable internet connection to use Discovery Plus on Sky Q. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Bring your router close to your TV.Connect your TV to the router through a wired connection. But luckily, there are many 3rd party websites that you can use to. So if you still cant use the Discovery Plus app. It's prompts you to activate via sky Q but just on an endless loop. All Rights Reserved. 2. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. To check your internet connection on Sky Q: 1. You should check if theres a new update available. And if you dont activate it this way, you wont be able to access the app. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. I also cannot open the website required to relink. Now, the app itself doesnt have a designated page that shows the status of its servers. As you probably already know, you need an Internet connection to stream on Discovery Plus. Connect to a different network if you still face issues with it. View answer in the context of this discussion. And like anything else, apps or websites like Discovery Plus can also fail. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. You can continue using your account - and you can now watch sports too. Current problems and outages | Downdetector. To do so, follow the steps given below-. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Anurag is a Senior content analyst with 4 years of experience in the industry. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. So did you have to set up a Discovery account as well? Makes decisions re renewal of contract easier anyway. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But how do I know if Discovery Plus is down?. Sky Q and Discovery Plus have an official partnership. Wait for the lights on your Sky Q device to turn green. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Now, if you get a number higher than 4 Mbps, proceed to the next fix. A page will appear that will show you the cost of the Discovery Plus. Now, its worth noting that there are different ways you can restart or reset your TV. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. On this website I share everything that Ive learned about Smart Homes. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Now, these steps only apply to Sky Q devices. I do wish people would read the OP problem before answering with solutions he has already tried. Another troubleshooting step to follow is to power cycle your TV. Connect your TV to the router through a wired connection. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. You need a stable internet connection to use Discovery Plus on Sky Q. Just thinking about that scenario is exhausting, right? Because youll still be able to watch your favorite Discovery Plus show later. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Check that all the lights on the Sky box have completely disappeared. Discovery+ is a streaming service owned by Discovery, Inc. This should fix the issue, and you can use Discovery Plus now. This should fix the issue, and you can use Discovery Plus now. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. 5. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Stay on the screen with the QR code while you grab your phone or computer. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. This is so weird. See, there might be an issue with your Discovery Plus account. To Refresh Apps on Sky Q: 1. Save my name, email, and website in this browser for the next time I comment. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. And the servers will most likely be working again by then. Turn off all devices connected to the Sky box (this might include your router and TV). It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. No content as yet seems to be a placeholder. To do so, follow the steps given below-. Hover over settings. Not familiar with what that is? So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Type 0 0 1 and then select to open the hidden menu. You might have to sign in to your discovery+ account again. But if your Internet is slower than that. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. If you are facing issues with it, you should try updating your Sky Q box. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Now, plug in the TV to the power source again. Leave the box and connected devices off for a few minutes. Then, if you havent already, you should activate your account on the app. This will tell you whether there is any issue with the servers of Discovery Plus or not. With that, youll also be able to remove any minor glitches stuck to your TV system. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. The OP is already Activated. To power cycle your TV, follow the steps given below-. This will hopefully get things back on track again. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Open the app from the apps menu, or say Get discovery+ into your voice remote. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. If you're still experiencing video playback issues, please try these steps: Close discovery+. Now, download and install all the updates available here. Don't forget to activate your discovery+ account once you've signed up. Disney Plus Not Working on Sky Q? However, if none of these tips boosted your Internet to 4 Mbps. Now working on non Sky devices, finally, after weeks of trying. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Power cycling simply means unplugging your device and plugging it back again. First, make sure your Internet connection is up and running. Test to see if Disney+ is now working. Was there ever a solution. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. So you need to improve your Internet connection. Restart your router if the internet is still slow. I've already got Discovery+ on my devices and a Discovery account! Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. How do you check when the subscription ends? If youd like to join in, please sign in or register. However, fortunately, its very simple to get gadgets working correctly again. Input the code you see on your TV to the website. To log in to your Sky Q set-top box, do the following. Select 'Get discovery+.' 3. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Press question mark to learn the rest of the keyboard shortcuts. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Login in with your Sky account on the page. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". A page will appear that will show you the cost of the Discovery Plus. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. 2. Visit the Discovery Plus website and login into your account. Turn off and then and then restart your internet modem and router.
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