Deputy Administrator. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. Find the resources you need to understand how consumer protection law impacts your business. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . (619) 610-2093 %PDF-1.7 % P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream The Division's market research team will . R 020 DAQL@Z!KJ8T@ N1 The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. BreEZe enables consumers to verify a professional license and file a consumer complaint. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. State of California Department of Veterans Affairs December 31, 2022. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. Sign up for email updates from DCA Boards and Bureaus. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. Christina Lassiter. Special Funds That Would Fund the Proposal Are Nearing Insolvency. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. The Consumer information Center is DCA's information resource center for consumers and licensees. It consists of Business Services, Human Resources, and Fiscal Operations. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Teresa Starks. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. Amy served as communications director in the Office of California State Assemblymember V. Manuel Perez from 2009 to 2014. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. Careers in the Bureau of Consumer Protection. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Licenses Smog Check stations, repair technicians, and inspectors. OPA alerts media to unlicensed activity sweeps. Regulatory duties include investigating complaints against licensees and disciplining violators. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Jill also spent ten years in private practice with Jacobson Markham L.L.P., working as a litigation paralegal and then associate attorney on litigation matters involving business, construction, and agriculture. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. (866) 275-2677. Human Resources provides human resources support for DCA employees. She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. This level is lower than what the 2017-18 budget included for OIO and what OIO originally requested during the 2020-21 budget process. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. Look up a company or individual who has a license issued by the Department of Consumer Affairs. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). Require OIO to Report on Measurable Benefits and Savings. System for Award Management (SAM) Entities; Learn more about your rights as a consumer and how to spot and avoid scams. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Fees paid by these licensees fund DCA operations almost exclusively. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. A test-only station is licensed to inspect vehicles. of California. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. Brian graduated from the California State University, Sacramento with a Bachelor of Science in Business. Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Organization Chart. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. Chief, Office of Internal Affairs. 0 Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. There are currently more than 2.4 million practitioners licensed by the DCA. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. 2005 Evergreen Street, Ste. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. Barstow SNF Administrator. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. History of CDSS Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. Corp. Code 25000-25707) (CSL). Boards, committees, and commissions operate independently but rely on DCA for administrative support. On this Wikipedia the language links are at the top of the page across from the article title. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. Consumer protection in California began with the passage of the Medical Practice Act of 1876. Our Divisions. Visit the announcement page for more information. ~0!=H'd\5~gTRNHB;w)7BCVBMZ"Xa8"XVIA)D@PJ6Ma6PX[GV'0*7 5OG?0 p' !V@iac 05/lm&ZRM@3;),@fqZXeuYa#TP fq^X2 d@%NEZ QYGriX^.p3.%+r^xYgO &0>J{A Prior to her appointment, Janssen managed BAR's Administration Branch. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. CalHFA supports the needs of renters and homebuyers by providing financing and programs so more low and moderate-income Californians have a place to call home. A repair-only station is licensed to diagnose and repair vehicles. Consumer Resources. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. View Email Formats for State of California - Department of Consumer Affairs. Bill Thomas was appointed on April 18, 2022. He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. Forgot User ID? 2. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. The Department also protects professionals from unfair competition by unlicensed practitioners. The Division of Investigation is the law enforcement and investigative branch of DCA. The site is secure. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. Analyze, draft, negotiate . In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. OIO Leads Business Modernization and Process Improvement Efforts. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Bureaus, programs, divisions, and offices are under the full control of DCA. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. California Attorney General: (800) 952-5225. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. Help us improve the DFPI website! He earned a Juris Doctor degree from the University of Southern California School of Law. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Search the Legal Library instead. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. Online application and index of positions available for Board & Commission appointments. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. It is the only entity within DCA that employs investigators who are designated peace officers. For the complete list, see the Departments Licensees page. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. It employs 6-10 people and has $5M-$10M of revenue. Monica Vargas Deputy Director, Communications. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. Sacramento, California Area. There are three Smog Check station license types. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. She served as Acting Deputy Secretary for External Affairs since December 2021 and as Senior Advisor at the Business, Consumer Services and Housing Agency since 2020. h[mo8+w I"]ghS;%9[t+2gC!GB He has been with Business, Consumer Services and Housing Agency (BCSH) since 2017. The Office of Administrative Services provides accounting, business, personnel, and budget services. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. He obtained a bachelor of arts degree from the University of California, Davis. DCA provides a variety of centralized administrative and other services to its boards and bureaus. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. The three boards created that year were later consolidated into what is now the Medical Board of California. About the Department. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). Forgot Password? Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. In addition, Solid offers strategic planning assistance, process improvement, and more. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. $l The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. The Consumer Affairs Act was passed in 1970, giving the department its current name. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. Agencies within the Executive california department of consumer affairs organizational chart judicial branches regulatory duties include investigating complaints against licensees and disciplining violators the California University. 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